I only post reviews for either very good service/food or very bad and unfortunately this is the latter. After waiting 90 minutes our meal finally arrived and although warm it just lacked in flavour, substance and meat. Such a shame as we held high hopes after spotting them at the hot August night’s festival but safe to say it’s one of the worst curry experiences we’ve ever had, food was way below par
UPDATE: VERY IMPRESSED with how seriously this place has taken this review! The owner actually came to our door this afternoon to apologise and explained there was a temp chef on last night as they were at the festival doing the food there. They have offered us the chance to have the same meal again this week at no cost to demonstrate how good they truly are. Just for that I’m happy to give it 5 star rating as I’ve never know this to happen. Hoping it really is as good as the owner states, in which case they’ll have themselves a customer for life!
Well done Mickleover Balti for your customer relations 👏🏻👏🏻👏🏻
This was the 2nd time we've used this place and yet again the food was absolutely amazing!!! My only complaint would be that on the 1st time we tried them out we decided to get the food delivered because if I'm completely honest I really couldn't be arsed to move off the sofa and drive over to Mickleover, we got told it would be around 30 to 45 mins as they were busy, being a Saturday night I thought that was quite reasonable, however after about an hour waiting I rang in to ask for an approx eta and got told he'd left 10mins ago should be with you in 5mins. Great!! I thought as both Hayley and me were bloody starving. 20mins later still no food had arrived so back on the phone I went, the same lad answered and said the exact same thing as before, he left 10mins ago should be with you in 5mins, to which I replied, is it really gonna be 5mins because to be fair you said the same thing 20mins ago and still my belly is empty?!? Yes yes he said 5mins 10max. OK no worries 👍 a further 20mins later it arrived, the driver was very apologetic and explained that they had been extremely busy. Which is all the guy on the phone needed to say and we'd have been more than happy to wait. But once I'd tasted the Balti pizza I'd ordered I completely forgot about being annoyed at the long wait and devoured every last piece, much to the dogs disappointment as he'd been sat patiently waiting for my crusts. (Sorry not sorry Tommy) So that's why this weekend we decided to go and collect instead. We will definitely be using Mickleover Balti again, give them a try and you will 100% not be disappointed!!! Absolutely delicious!!!
Wow… as a family we ordered a mix of pizzas for the kids, kebabs and a curry. 100% will definitely be ordering again
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